Terms of Service

Last Updated: August 21, 2026

These Terms of Service (“Terms”) govern your use of the TimberWall website, products, and services operated by RAFAEL VIERA LIMITED. By accessing our website, placing an order, or using our services, you agree to these Terms.

1. Business Information

Store Name: TimberWall
Legal Business Name: RAFAEL VIERA LIMITED
Business Address: 2354 W University Dr, Mesa, Arizona 85201, United States
Email: gunnarsylace@gmail.com
Phone: +1 458-252-6706

2. Online Store Terms

By using our website, you confirm that you are legally permitted to enter into a binding agreement in your jurisdiction or have the necessary consent of a parent or legal guardian.

You may not use our website, products, or services for any illegal, fraudulent, or unauthorized purpose.

Any violation of these Terms may result in suspension or termination of access to our services.

3. Products and Services

We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, colors, and other information displayed on our website are accurate.

However, actual products may vary slightly due to screen settings, lighting, manufacturing variations, natural material variations, or product updates.

We reserve the right to modify, limit, or discontinue products or services when necessary, subject to applicable law.

4. Prices and Payments

Prices displayed on our website may change without prior notice.

We reserve the right to correct pricing errors, promotional information, product descriptions, discounts, or other inaccuracies.

Payment must be successfully authorized before an order can be processed. Payments may be handled by third-party payment processors and may also be subject to their applicable terms and policies.

5. Orders

By placing an order with TimberWall, you agree to provide accurate and complete billing, shipping, contact, and payment information.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving:

• Suspected fraud or unauthorized transactions

• Payment authorization issues

• Incorrect pricing or product information

• Product availability issues

• Violations of these Terms

If we cancel an eligible paid order, an appropriate refund will be issued to the original payment method, subject to applicable law.

6. Shipping and Delivery

Our estimated delivery timeframe is generally 7–15 business days.

Business days generally mean Monday through Friday, excluding U.S. federal holidays.

Delivery times are estimates and may vary depending on the destination, shipping carrier, weather conditions, holidays, customs procedures, high-volume periods, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address when placing an order.

7. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Eligible return requests should generally be submitted within 30 days of delivery.

Before returning a product, please contact us at gunnarsylace@gmail.com for return instructions.

8. Order Cancellations

If you need to cancel or modify an order, please contact us as soon as possible.

We cannot guarantee that an order can be canceled or modified after it has entered processing or has already been shipped.

9. Accuracy of Website Information

We make reasonable efforts to keep information available on our website accurate and current.

However, there may occasionally be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other information.

We reserve the right to correct errors and update information when necessary.

10. Intellectual Property

Unless otherwise stated, original content available through TimberWall, including text, graphics, logos, designs, photographs, product descriptions, and other materials owned by or licensed to us, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit protected content without prior authorization from the applicable rights holder.

11. Prohibited Uses

You may not use our website or services to:

• Violate applicable laws or regulations

• Engage in fraudulent or deceptive activities

• Submit false or misleading information

• Infringe intellectual property rights

• Transmit malicious software or harmful code

• Attempt unauthorized access to our systems

• Interfere with website security or functionality

• Unlawfully collect information about other users

12. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics providers, e-commerce platforms, and other technology services.

Third-party services operate according to their own terms, conditions, and privacy policies.

13. Privacy

Personal information submitted through our website is handled according to our Privacy Policy and applicable privacy laws.

14. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an “as available” basis.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

15. Limitation of Liability

To the fullest extent permitted by applicable law, TimberWall and RAFAEL VIERA LIMITED will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

16. Changes to These Terms

We may update these Terms periodically to reflect changes to our business, services, website, or applicable legal requirements.

Updated Terms will be published on our website with a revised “Last Updated” date.

17. Contact Information

For questions regarding these Terms of Service, please contact:

TimberWall
RAFAEL VIERA LIMITED
2354 W University Dr
Mesa, AZ 85201
United States

Email: gunnarsylace@gmail.com
Phone: +1 458-252-6706